Senior Retail Operations Manager

3 weeks ago


Pickering, Ontario, Canada Swansea Products Corporation Full time
Job Description

Swansea Products Corporation is seeking a highly skilled and experienced Senior Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that our customers receive exceptional service and that our stores are running efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure that they are equipped to deliver excellent customer service.
  • Market Research: Conduct market research and analysis to identify trends and opportunities, and develop strategies to capitalize on them.
  • Merchandise and Services: Determine the merchandise and services to be sold in our stores, ensuring that they meet the needs and expectations of our customers.
  • Marketing Strategies: Develop and implement effective marketing strategies to promote our products and services, and drive sales.
  • Budget Planning: Plan and manage budgets to ensure that our stores are operating within budget and that we are achieving our financial goals.
  • Work Conditions and Physical Capabilities: Work in a fast-paced environment, managing multiple tasks and priorities, and maintaining a high level of attention to detail.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in retail operations management.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.


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