Senior Design Operations Specialist

3 weeks ago

Ottawa, Ontario, Canada Lightspeed Full time

About the Role

We are seeking a highly skilled Design Operations Specialist to join our team in North America. As a key member of our design team, you will be responsible for ensuring the efficiency and effectiveness of our design processes.

Key Responsibilities

  • Develop and implement strategies to improve design team productivity and efficiency.
  • Collaborate with cross-functional teams to drive the success of design and UX research projects.
  • Analyze design and research reporting data to identify opportunities for improvement.
  • Implement and optimize design and research tools to enhance team productivity and collaboration.
  • Create playbooks and documentation to help scale alignment and best practices.

Requirements

  • At least 5 years of industry experience on a Design team influencing culture in large matrix organizations.
  • Strong understanding of design, product, and engineering teams working together in the agile process.
  • Applied experience with cross-platform design methods and programs.
  • Analytical mindset interpreting data and informing decisions through insights.
  • Organized and self-motivated with the ability to work independently and make decisions in the absence of detailed instructions.

What We Offer

  • Ability to work in a truly flexible environment.
  • Genuine career opportunities in a company that's creating new jobs every day.
  • Opportunity to make a difference and help merchants grow their businesses.
  • Development of high-traffic products used at the global scale.
  • Access to LinkedIn learning and volunteer day.

About Us

We are Lightspeed, a company that's creating new jobs every day. We offer a range of benefits that'll keep you happy and healthy, including Lightspeed RSU program, unlimited paid time off policy, flexible working policy, health insurance, health and wellness benefits, and more.

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