Digital Health Experience Strategist

4 weeks ago


Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About Us

The Government of Nova Scotia is committed to improving the health and wellness of its citizens. Our Department of Health and Wellness is a dynamic sector that offers opportunities for growth and advancement. We work closely with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, to continually improve our healthcare system.

About Our Opportunity

We are seeking a highly motivated and experienced individual to join our System Integration Digital Health team as a Provider Experience Lead. This role will focus on understanding the experiences and insights of providers as they interact with the Nova Scotia Health System, and identifying opportunities to improve the digital experience of care delivery.

Primary Accountabilities
  • Develop a deep understanding of the provider experience within the Nova Scotia Health System.
  • Identify provider needs through data, insights, and engagement to inform digital investments.
  • Continuously improve the digital delivery of care by identifying areas for improvement.
  • Support the development of policy and guidelines related to providers.
  • Advocate on behalf of providers as a compassionate leader.
Qualifications and Experience

The ideal candidate will have a bachelor's degree plus 6 years of progressive experience in a related field. They will be self-motivated, a relationship builder, problem solver, and continuous learner. They will also possess significant experience managing engagement with internal and/or external stakeholders, and excellent strategizing, organizational, and planning skills.

What We Offer
  • Career development opportunities.
  • An engaging workplace with forward-thinking policies and strategies.
  • Countless career paths.
  • Department-specific flexible working schedules.

We will assess the qualifications and competencies of the successful candidate using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



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