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Customer Experience Associate

2 months ago

Vaughan, Ontario, Canada Savers Full time

Company Overview


Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. With over 300 stores across the United States, Canada, and Australia, we supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.



Job Summary


We are seeking a highly motivated Customer Experience Associate to join our team at Value Village in Concord, ON L4K 3B9. This is a full-time opportunity to create an awesome experience for our Customers, Donors, and other Team Members.



About You


You will be part of a dynamic team that values diversity and inclusivity. As a Customer Experience Associate, you will have the opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.



Your Key Responsibilities



  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly and professionally
  • Assist customers with purchases, processing transactions efficiently and accurately
  • Maintain store appearance, adhering to company standards and guidelines
  • Collaborate with colleagues to achieve sales targets and meet customer needs
  • Participate in visual merchandising and inventory management activities


Your Benefits


We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. In addition to your base salary, you can expect:



  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life


About Our Location


We are located at 1520 Steeles Ave W, Concord, ON L4K 3B9. We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.