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Documentation Specialist
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Senior Documentation Specialist for Automotive and Industrial Industries
1 month ago
We are seeking a highly skilled Technical Documentation Specialist Bilingual to join our team at Exact Match Recruitment.
The ideal candidate will have a strong background in technical documentation, bilingualism, and experience working with automotive and industrial equipment.
Key Responsibilities:- Maintain accurate dealer library and internal database information from factories and local vendors.
- Develop and publish service bulletins, field campaigns, technical tips, support center articles, and technical service reports.
- Publish a quarterly service newsletter to enhance communication and support.
- Create and deliver reports on campaign completion progress to internal and field management and vendors.
- Report campaign completion progress to government agencies as required.
- Update the service handbook when necessary.
- Review and edit documents created by other Service personnel.
- Translate documents as necessary (English – French).
- Draft and execute customer letters and manage vendor delivery to customers.
- University degree, college diploma, or certificate.
- Bilingualism – English and French.
- Knowledge of automotive, vehicles, construction equipment, industrial equipment, or agricultural equipment.
- Technical experience with automotive, truck, utility vehicles, construction/compact or turf equipment, material handling equipment, landscaping equipment.
- Extensive knowledge and experience preparing, formatting, and editing written documentation.
- Excellent verbal & written communication skills and listening skills.
- Strong computer and technical skills.
- Able to work with minimal supervision and be a positive team member.
This is a full-time position with a competitive salary range of $65,000 - $85,000 per year, depending on experience. Benefits include health and dental insurance, paid time off, and opportunities for professional growth and development.
