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Outreach Worker, Overdose Outreach Team

2 months ago

Surrey, British Columbia, Canada Fraser Health Full time
Job Title: Outreach Worker, Overdose Outreach Team

Job Summary:

We are seeking a highly motivated and compassionate Outreach Worker to join our Overdose Outreach Team. As a key member of our interdisciplinary team, you will provide support services to individuals and their families, helping them access opioid agonist therapy and related support services.

Key Responsibilities:

  • Monitor clients' health conditions and environments, documenting any changes or concerns.
  • Arrange and accompany clients on appointments, errands, and other activities, providing emotional and physical support.
  • Create linkages to community resources and programs, assisting clients with accessing benefits and services.
  • Administer medication to clients under the direction of a Registered Nurse, providing medication reminders as needed.
  • Act as a liaison between agencies, providing information on services and updating team staff on available resources.
  • Identify client needs and make referrals or develop strategies for support, education, and follow-up care.
  • Provide basic health-promotion information, promoting development of life-skills and client empowerment.
  • Perform general clerical duties, attending meetings and participating in patient care planning and coordination.

Qualifications:

  • Completion of Substance Use Certificate, plus one year's recent experience working with clients with substance use issues.
  • Valid BC driver's license and vehicle.
  • Current CPR certificate.

Skills and Abilities:

  • Demonstrated ability to work with marginalized and culturally diverse populations.
  • Excellent listening and communication skills.
  • Ability to establish rapport with clients and families.
  • Working knowledge of harm reduction principles.
  • Crisis prevention/intervention and conflict resolution/de-escalation skills.

Working Environment:

This is a challenging yet rewarding role that requires a high level of compassion, empathy, and understanding. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.