Insurance Claims Branch Manager

1 week ago


Edmonton, Alberta, Canada Crawford & Company Full time
Role Overview

Crawford & Company, a global leader in claims management, is seeking an experienced Branch Manager to lead our Edmonton Hub in Canada. This role offers a unique opportunity to shape the future of claims services and drive business growth.

Key Responsibilities
  • Develop and implement strategies to enhance adjusting practices, work efficiency, and customer satisfaction across the Edmonton Hub.
  • Mentor and coach staff to ensure they meet performance expectations and provide exceptional service to clients.
  • IDentify opportunities for business development and implement initiatives to drive revenue growth.
  • Oversee branch finances, ensuring profitability and compliance with company policies.
  • Maintain high standards of customer service delivery and quality assurance.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • At least 10 years of experience in claims management or a related field, with a strong track record of success.
  • Possession of an adjusting license (Alberta Level 3) and multiple licenses are highly desirable.
  • Proven leadership skills, with the ability to manage multiple priorities and drive results.
  • Experience working with Office 365 and Windows 10, as well as a valid driver's license.
What We Offer
  • A competitive salary range: $90,000 - $110,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • Agile working environment with flexible remote, in-office, or hybrid work arrangements.
  • Dress for your day policy promoting a relaxed dress code.
  • A chance to join a global network of professionals working together to help people through difficult times.
About Crawford & Company

We are a leading provider of claims management services, with over 80 years of experience and a presence in over 70 countries. Our purpose is to restore lives, businesses, and communities by delivering exceptional claims services.



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