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Customer Support Representative

1 month ago

Granby Central, Canada Exodus Suretyship Full time

We are seeking a Customer Support Representative to join our team at Exodus Suretyship Inc., a leading provider of short term loans services in Canada.

As a Customer Support Representative, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibilities will include:

  • Responding to incoming calls and emails from clients to assist them with their financial requests
  • Following up with clients via phone to ensure timely completion of their requests
  • Performing data entry tasks to maintain accurate client information

Our ideal candidate will have excellent communication skills, both written and verbal, and be proficient in English. You will work closely with our team to provide top-notch support to our clients and contribute to the growth and success of our organization.

**Job Details:**

  • Full-time position
  • 8-hour workday
  • Monday to Friday, day shift
  • Weekends off
  • Holidays off

**Compensation:**

Our competitive salary is $55,000 per year, paid every 2 weeks. Additionally, you will receive:

  • Sick leave: 5 paid days per year (accrued if not taken by December 15th)
  • Employer-funded VRSP (Registered Retirement Savings Plan) contribution
  • Collective insurance coverage
  • Bonus structure tied to performance
  • Opportunities for career advancement

**What We Offer:**

  • A dynamic, relaxed, and casual work environment
  • Regular social activities planned and paid for by the company
  • A chance to work with a talented team and grow professionally

This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to our mission of providing exceptional customer service.