Customer Service Specialist

3 days ago


St Catharines, Ontario, Canada KPH Healthcare Services Full time

KPH Healthcare Services is a multistate organization providing high-quality healthcare services.

Job Summary

We are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will possess excellent communication skills and the ability to work effectively in a fast-paced environment.

The Customer Service Specialist will be responsible for:

  • Gathering patient information and verifying insurance coverage
  • Assisting patients with creative financing options
  • Setting up initial paperwork and pre-qualifying customers for reimbursement
  • Answering phone calls and greeting customers with exceptional customer care
  • Inputting new patient data and updates into computer systems

Qualifications include a High School Diploma or equivalent, 0-1 years of experience in a related position, and preferred previous experience in Healthcare or DME.



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