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Technical Product Director

2 months ago


Kelowna, British Columbia, Canada Global Relay Full time
Job Title: Technical Product Director

We are seeking an experienced Technical Product Director to join our team at Global Relay. As a key member of our Product Management team, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our products and services.

About the Role

The Technical Product Director will be the bridge between our cross-functional agile team and the rest of the Product Management and stakeholders to deliver on the product roadmap and drive new products and features through the development process.

Key Responsibilities
  • Define detailed business requirements, user stories, and acceptance criteria for specific features
  • Collaborate with Team Leads, Architects, and UI/UX to ensure high-quality designs are produced
  • Attend daily stand-ups, refine the team's backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities
  • Work closely with our Vancouver and Kelowna, Canada-based IAM teams to continuously improve and support our current Administration, Identity and Access Management product
  • Serve as the primary product expert for the components for which you are responsible
  • Follow up on the status of projects, stories, tasks, dependencies, and risks
  • Collaborate with and share status reports with the Product and DevOps Manager
  • Assist with the generation of reports, Wiki pages, and other artifacts that provide transparency into project status
  • Owning the up and down responsibility for the delivery of their component/feature for Administration, Identity and Access Management
  • Collaborate with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap
  • Lead the strategic development of new features and enhancements with ownership and development of a product roadmap
  • Identify and coordinate cross-component dependencies throughout the development process
  • Work with Product & Program Management, Development, and other departments to actively remove obstacles blocking progress and ensure product initiatives are within schedule
  • Support Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
  • Lead sprint planning for your Agile team(s)
  • Attend daily stand-ups, refinement sessions, demos, retrospectives, and other meetings with your Agile team(s)
Requirements
  • 3-5 years of experience as a product manager or project coordinator
  • Degree in Engineering, Computer Science, or related technical field
  • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
  • Experience with Agile and Scrum development methodologies
  • Experience with enterprise software and Software-As-A-Service (SaaS)
  • Ability to understand technical as well as business requirements and accurately capture technical notes and use them to update work tickets
  • Demonstrate a history of being able to work effectively with groups with different levels of technical and process experience
  • Ability to coordinate multiple inter-related projects
  • Experience planning, monitoring, and reporting on project status for multiple initiatives/teams
  • Strong requirement elicitation, analysis, domain modeling, use case modeling, workflow design, and documentation skills
What We Offer

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We understand flexible work arrangements are important, and we encourage that in our work culture. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit our website.