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Retail Store Manager

1 month ago

Winnipeg, Manitoba, Canada PetSmart Full time
About Our Store

PetSmart is a unique retailer that provides solutions for happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores, creating a customer-focused environment.

Job Summary

We are seeking a Retail Store Manager to oversee all aspects of our retail store, from hiring and training knowledgeable associates to executing strategic merchandising initiatives. As a Store Manager, you will set the standard of success within our stores, making a real difference for our associates, pet parents, and pets in our care.

About Your Role

As a Retail Store Manager, you will lead an Assistant Manager, Service Managers, and Department Managers to success in the following areas:

  • Customer Engagement: Our Customer Engagement team ensures that our customers have the right solutions for their pet, supporting store initiatives and leading a team of Pet Care Associates to maintain a safe and clean environment.
  • Merchandising & Inventory: Our Merchandise and Inventory teams play a crucial role in helping our pet parents find what they need, executing plan-o-grams, organizing promotional and sale price changes, and overseeing In-Store Pick Up Orders.
  • Associate Leadership: Our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections, and support the Store Manager on company initiatives.
  • Services: Our Grooming Salon and Pets Hotel are fast-growing areas of our business, and you will partner with their leaders to drive success.
  • Overall Retail Initiatives: You and your teams will drive sales and traffic targets, execute strategic merchandising initiatives, and set standards of success within our retail store.
About Your Career

PetSmart offers opportunities for career growth and development, including:

  • Developing leadership skills with ongoing development
  • Tackling the challenge of a new store opening or turning around a struggling store
  • Transferring to any one of our 1600 stores nationwide
  • Growing to become a District Leader and then a Regional Director
The PetSmart Difference

We're not just a retailer - we're a community of pet lovers who work together to make a difference in the lives of pets and their families. Join us and experience a career that loves you back.