Account Manager
4 hours ago
Job Title: Account Manager
We are seeking a skilled Account Manager to provide exceptional client-focused account support and relationship management to external clients and internal consultants.
The Account Manager will be responsible for:
- Managing and retaining an assigned business block
- Providing strategic thinking and innovative solutions
- Building strong collaborative relationships with external and internal colleagues
- Conducting plan member education sessions when requested
- Ensuring necessary tools, benchmarking, and renewal reports are prepared and delivered to clients
- Developing communications required for plan sponsors and their employees
- Participating in industry conferences, seminars, and promoting services and keeping abreast of industry trends and activities
- Maintaining deep knowledge of administration, including in-house and carrier best practices, and liaising with implementation stakeholders as needed
- Defining service standards with clients and managing account lifecycle according to set service agreement/commitment
Requirements:
- Minimum 2-3 years' experience in group benefits in a client-facing role
- Ability to act as a brand ambassador or key liaison for cross-functional services associated with People Corporation
- Understanding of the group benefits industry, including funding arrangements
- Completion or ability to complete GBA and/or Life License Qualification Program (preferred)
- Excellent organizational skills and ability to multi-task and prioritize in a fast-paced environment
- Positive attitude and strong team player who works well with internal and external stakeholders
- Solutions and results-oriented individual who demonstrates excellent problem-solving skills
- Ability to meet deadlines and provide deliverables as identified promptly
- Proficiency and comfort working with multi-channel technology
- Valid driver's License and vehicle
- Time management and prioritizing tasks and responsibilities to ensure optimal productivity
- Strong communication skills - must be able to articulate ideas, provide instructions, and actively listen to team members and colleagues
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- Retirement savings plan with company contributions
- Suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
At People Corporation, we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
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