Facilities Operations Manager
3 weeks ago
About This Opportunity
Black & McDonald Limited is seeking a skilled Facilities Operations Manager to join our team. As a key member of our Facilities Management team, you will be responsible for managing and maintaining our client facilities, ensuring the highest level of service and quality.
Key Responsibilities
- Manage the overall operation of facilities, ensuring safety, productivity, and efficiency.
- Develop and maintain a comprehensive maintenance program, including training maintenance personnel and implementing a Preventive Maintenance Program.
- Effectively manage employee performance, utilizing coaching, mentoring, and corrective disciplinary action.
- Solve problems and conflicts in a professional manner, maintaining open and timely communication with customers.
- Interface with internal and external customers, ensuring effective communication regarding status and priority of work.
- Develop and implement shift schedules, managing labor resources to ensure appropriate staffing levels.
- Manage and coordinate all utility building activities, including boilers, emergency generators, chillers, electrical units, and more.
- Prepare proposals for additions, deletions, and changes to the contract scope as requested by customers.
- Track, analyze, and trend project costs, providing accurate invoicing and budgets based on contract type, terms, and conditions.
- Responsible for the development and management of operational and capital projects.
- Plan and prepare project schedules, milestones, and budgets, monitoring progress against established schedules.
- Establish and maintain strong, collaborative relationships with vendors and other third parties, ensuring timely exchange of information and meeting budgetary and service level requirements.
- Prepare and negotiate contracts, renewals, changes, and additions to contractual agreements with clients, architects, consultants, suppliers, and subcontractors.
- Adhere to and implement health, safety, quality control, and environmental policies and programs.
- Inventory and order equipment, materials, and supplies for the maintenance department.
- Review and approve all expenditures for materials, equipment, tools, supplies, and subcontractors.
- Must be able to respond to facility emergencies after hours.
Competency Requirements
- Communicates Effectively
- Holds Self and Others Accountable
- Problem Solving and Innovation
- Maximizes Business Performance and Team Effectiveness
Education Requirements
- Post-secondary education in a related field
Work Experience Requirements
- 3-5 years' experience in building maintenance or related trade preferred
- Must have strong knowledge of building electrical, mechanical, HVAC, and building structural systems
- Experience in maintaining and managing all building services utilizing contractors and in-house staff
- Experience with commercial/institutional buildings, project management, and hydro/water/HVAC is an asset
- Experience implementing process and procedural improvements
- Knowledge of local and national electrical codes, National Building Code, and National Fire Code is required
- Multiple years of experience in an airport/airline setting is an asset
Skills, Abilities, and Other Requirements
- Demonstrated experience in problem solving abilities
- Proven track record supervising multiple teams
- Excellent time management skills, ability to shift priorities on an ad hoc basis, and flexibility with working hours
- Excellent written and verbal communication skills
- Ability to be assertive while maintaining diplomacy and political awareness
- Ability to anticipate customer's needs and to proactively implement solutions
- Ability to motivate, lead, and facilitate a cross-functional work team to achieve objectives
- Must maintain a valid driver's license
- All candidates must be able to pass a police reference check for vulnerable persons
- Security clearance requirements
Black & McDonald Limited welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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