Senior Logistics Analyst

2 months ago

Boucherville, Quebec, Canada Loblaw Companies Limited Full time
Job Summary

Loblaw Companies Limited is seeking a highly skilled Senior Analyst to join our Supply Chain team. As a key member of our logistics team, you will be responsible for configuring and providing user support for various software systems, ensuring seamless integration with our transportation logistics.

Key Responsibilities
  • Configure and provide user support for software systems, including integration with current Loblaw transport logistics.
  • Provide logistical support for systems that reflect operational needs, such as Trimble, Samsara, TMS, EDI, and related applications.
  • Perform software upgrades, maintenance, and configuration.
  • Respond to users in a timely manner based on the nature of the request.
  • Adhere to testing protocols and software interdependencies to ensure proper integration of corrective configuration solutions into production system logistics.
  • Support the configuration of test environments during integration projects or deployment of new solutions.
  • Test all new configurations in a test environment to avoid, or at least minimize and communicate, any negative impact on the production environment.
  • Evaluate, sort, prioritize, and track operational requests in transportation, propose solutions, and implement them.
  • Disseminate proven innovative solutions to users.
  • Manage user compliance and access rights based on their role.
  • Document test plans, simulations, and configuration upgrades, and coordinate their implementation with IT and/or operational teams if necessary.
  • Work with IT to keep technical documents, such as specification documents and traceability matrices, up to date.
  • Develop and document procedures in the form of checklists, work instructions, learning guides, and simulations.
  • Audit the configurations applied by the team to detect and correct anomalies that may cause operational issues.
Requirements
  • Interpersonal communication skills (oral and written): Inspires a high level of responsibility (autonomy for oneself and colleagues).
  • Skills in organization and project management.
  • Ability to analyze, prioritize, and coordinate requests from operational users and regional "super users".
  • Good mastery of systemic conceptual thinking: Developed strategic and technical thinking; Ability to assess, understand, and assist users in solving problems related to transportation system logistics; Experience in extracting and analyzing a very large volume of data; Ability to isolate key business requirements and ask clarifying questions; Ability to develop initiatives to solve problems and improve software configurations; Good risk management skills; i.e., ability to develop global solutions to anticipate and avoid negative impacts.
  • Ability to write technical documents, such as test plans, requirements specifications, and software analyses.
  • Good knowledge of Excel, Access, Oracle, and SQL Query.
  • French-English bilingualism required.
  • Availability to travel from Montreal to Toronto for the implementation of the Trimble system, and occasionally thereafter.
About Loblaw

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect, and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits.

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