Customer Service Representative

2 weeks ago


Fredericton, New Brunswick, Canada EMCO Corporation Full time

Job Title: Counter Salesperson

At EMCO Corporation, we are seeking a highly skilled Counter Salesperson to join our team. This role involves providing exceptional customer service, maintaining a clean and organized counter sales area, and supporting customers with their purchases.

Key Responsibilities:

  • Assist customers with purchases and provide recommendations on products
  • Research and provide information on products and services
  • Drive sales growth through merchandising, product promotion, and lead generation
  • Enter, pick, and pack sales orders
  • Maintain and clean the counter area
  • Inform the buyer of low stock levels
  • Follow up on backorders with vendors and customers
  • Process returns and warranty claims

Requirements:

  • Grade 12 diploma or equivalent
  • Minimum 2 years of customer service or counter sales experience
  • Excellent communication and relationship-building skills
  • Ability to learn and operate software systems
  • Experience working in a fast-paced environment
  • Intermediate math skills and attention to detail


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