Bilingual Customer Service Representative Position

2 weeks ago


Fredericton, New Brunswick, Canada Medline Full time

About the Role:

We are seeking a highly skilled and bilingual customer service representative to join our team.

As a customer service representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.

You will work closely with our team to resolve customer inquiries and concerns in a timely and professional manner.

Your primary responsibility will be to ensure that our customers have a positive experience with our company.

Key Responsibilities:

  • Provide exceptional customer service to our clients through various communication channels.
  • Respond to customer inquiries and concerns in a timely and professional manner.
  • Work closely with our team to resolve customer issues and improve customer satisfaction.
  • Maintain accurate records of customer interactions and resolve customer complaints in a fair and timely manner.

Requirements:

  • High school diploma or equivalent.
  • Minimum of 2 years of experience in customer service.
  • Fluent in both verbal and written English and French.
  • Exceptional communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Medline Canada:

Medline Canada is a leading distributor of medical and surgical products in Canada. We are committed to providing our customers with exceptional service and products that meet their needs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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