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Optical Team Lead

2 months ago

Calgary, Alberta, Canada EssilorLuxottica Group Full time
Job Title: Licensed Team Lead

Job Summary:

The Licensed Team Lead plays a crucial role in delivering exceptional customer service and ensuring the success of the store. This position requires strong optical and retail experience, as well as leadership and training skills.

Key Responsibilities:
  • Provide expert advice and guidance to customers on lens choices and eyewear options.
  • Assist in the achievement of store success by managing key optical and lab processes.
  • Ensure customers and patients are delighted with their experience.
  • Work collaboratively with the team to strengthen knowledge, skills, and certification in foundational product and store processes.
Requirements:
  • Current and valid state Opticianry license.
  • Strong optical and retail experience.
  • Knowledge of current optical theory and merchandise.
  • Strong communication and interpersonal skills.
  • Leadership and training experience.
Preferred Qualifications:
  • State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • LensCrafters Final Eyewear Inspector Certification.
  • LensCrafters Quality, Fitting, and Adjusting Program.
  • Optical machinery/instruments experience.
What We Offer:

EssilorLuxottica Group offers a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.