ITAM Product Owner
2 months ago
We are seeking an experienced IT Asset Management (ITAM) Product Owner to join our team at ALLTECH CONSULTING SVC INC. The successful candidate will be responsible for defining, maintaining, and executing strategic roadmaps for the ITAM Lifecycle products and capabilities within our technology environment.
Key Responsibilities:- Build and maintain an ITAM platform roadmap for effective management of software and hardware assets.
- Establish and own the roadmap, define releases, and manage priorities for build and release as part of the Demand lifecycle for Technology Product lifecycle, IT Asset (Hardware / Software) management, License and Obsolescence management.
- Prioritize and lead the grooming of the product backlog, serving as the voice of the customers and ensuring prioritization based on business value.
- Translate product vision and strategy into epics, stories, and acceptance criteria with the support of product business analysts.
- Work closely with the Scrum Master(s) and development team(s) to ensure the right items are focused on during the development process.
- Engage with vendors for problem-solving, future product enhancements, and complex design evaluation.
- Drive continuous integration and delivery, automation gains, and reduced release cycle times.
- Track and report progress of the ITAM product roadmap, including business value realization measured outcomes, and product delivery risks, issues, and mitigations.
- Liaise between business and technical chapters to ensure a mutual understanding of processes and application, product lifecycle/roadmap, and have a clear view of business needs/value creation.
- Bachelor's degree in engineering, mathematics, computer science, or related field.
- 15+ years of IT Asset Management industry experience, preferably with 5 years of experience in designing/managing ServiceNow ITAM/ITOM products.
- 5+ years of IT product management experience.
- 5+ years in IT, with proven experience in IT Services Management/IT Project & BAU management.
- Knowledge of ITIL (Incident, Problem, Change management, etc.).
- Capacity to manage stakeholders across different levels in complex Business & IT environments.
- Knowledge of and ability to utilize formal agile methodologies, disciplines, practices, and techniques for the delivery of new and enhanced applications.
- Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap.
- Proficiency with cloud, on-prem, and end-user IT asset management practices and procedures.
- Service management concepts and ITIL standards with hands-on experience in the design, build, test, and implementation with ServiceNow ITAM enterprise solutions (SAMPro and HAMPro).
- Ability to influence across all organizational levels, particularly senior management.
- ServiceNow Fundamentals, CSDM 4.0, ITSM/ITOM certifications (preferred).
Why ALLTECH CONSULTING SVC INC?
We are a leading consulting firm dedicated to delivering innovative solutions to our clients. Our team is passionate about IT Asset Management and is committed to helping our clients achieve their goals.
What We Offer:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Québec, Quebec, Canada ALLTECH CONSULTING SVC INC Full timeJob Title: ITAM Product OwnerWe are seeking an experienced IT Asset Management (ITAM) Product Owner to join our team at ALLTECH CONSULTING SVC INC. The successful candidate will be responsible for defining, maintaining, and executing strategic roadmaps for the ITAM Lifecycle products and capabilities within our technology environment.Key...
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