Shift Manager

4 weeks ago


Collingwood, Ontario, Canada Pita Pit Blue Mountain Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Pita Pit Blue Mountain. As a Shift Manager, you will be responsible for leading a team of staff members to ensure seamless service delivery and exceptional customer experience.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Customer Service: Address customers' complaints or concerns, maintain a positive and welcoming atmosphere.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports, supervise and check assembly of trays.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
Work Environment:

Fast-paced environment, work under pressure, combination of sitting, standing, and walking.

Personal Suitability:
  • Client Focus: Provide excellent customer service.
  • Efficient Interpersonal Skills: Communicate effectively with staff and customers.
  • Team Player: Collaborate with colleagues to achieve team goals.

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