Operations Team Lead
19 hours ago
We are seeking a dedicated Operations Team Lead to join our team in Markham, Canada. As an Operations Team Lead, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.
Responsibilities:- Oversee the daily operations during your shift, ensuring efficient workflows and effective time management.
- Train, mentor, and manage team members, providing ongoing feedback and coaching to improve performance.
- Handle customer inquiries and resolve any issues that arise, providing excellent customer service and support.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
- Monitor inventory levels and assist in stock management, optimizing supply chain efficiency.
- A high school diploma or equivalent; additional education in management is a plus.
- Previous experience in a supervisory role, preferably in retail or hospitality, with a proven track record of leadership and teamwork.
- Strong leadership and interpersonal skills, with the ability to build trust and motivate teams.
- Excellent problem-solving abilities and attention to detail, with a focus on quality and results.
- Ability to work flexible hours, including evenings and weekends, with a commitment to meeting business objectives.
- A competitive hourly wage, ranging from $18 to $22 per hour, with opportunities for overtime and career advancement.
- Health and dental benefits, as well as access to employee recognition programs and professional development opportunities.
- A positive and inclusive work environment, with a focus on teamwork, respect, and open communication.
As an Operations Team Lead, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to the success of our organization. If you are a motivated individual with a passion for retail or hospitality, we encourage you to apply for this exciting opportunity.
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