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Housekeeping Manager

2 months ago

Collingwood, Ontario, Canada Living Water Resorts Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Living Water Resorts. As a key member of our housekeeping department, you will be responsible for ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and manage a team of housekeeping staff to ensure that all tasks are completed efficiently and effectively.
    • Provide guidance and support to staff to help them develop their skills and knowledge.
  • Operations and Maintenance
    • Oversee the daily operations of the housekeeping department, including the cleaning and maintenance of guest rooms and public areas.
    • Ensure that all equipment and supplies are in good working order and that inventory levels are maintained.
  • Quality and Safety
    • Monitor and maintain high standards of cleanliness and quality in all areas of the resort.
    • Ensure that all health and safety regulations are adhered to and that staff are aware of their responsibilities in this regard.
  • Communication and Customer Service
    • Communicate effectively with guests, staff, and other departments to ensure that their needs are met and that any issues are resolved promptly.
    • Provide exceptional customer service to ensure that guests have a positive experience at the resort.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
  • Benefits
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
    • Permanent employment.
    • 30 to 44 hours per week.
    • English as the primary language of work.