Technical Account Manager Toronto
13 hours ago
We are seeking a highly skilled Technical Account Manager to join our team at MongoDB. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our largest customers, providing technical guidance and support to help them succeed with our developer data platform.
Key Responsibilities- Develop and execute a strategic account plan to drive customer success and growth
- Provide technical expertise and guidance to customers on MongoDB architecture, performance, recovery, security, and other key areas
- Collaborate with cross-functional teams to identify and address customer needs and pain points
- Design and deliver training programs and workshops to educate customers on MongoDB best practices and new features
- Build and maintain strong relationships with customer stakeholders, including technical leaders and decision-makers
- 7+ years of experience in a technical account management or similar role
- Deep understanding of MongoDB and its ecosystem
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Strong problem-solving and analytical skills
At MongoDB, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for technology and customer success, we encourage you to apply for this exciting opportunity.
We are an equal opportunities employer and welcome applications from diverse candidates.
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