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Restaurant Captain

2 months ago

Toronto, Ontario, Canada Chase Hospitality Group Full time
{"title": "Restaurant Captain", "description": "Key Responsibilities
  • Champion the brand's vision and values, promoting a culture of excellence and positivity.
  • Create a warm and welcoming environment for guests and employees, ensuring a memorable dining experience.
  • Uphold high standards, treating everyone with courtesy and respect.
  • Develop a world-class guest experience through exceptional interaction and service.
  • Anticipate guests' needs, ensuring service exceeds expectations.
  • Stay knowledgeable about food and beverage items to make informed recommendations.
  • Maintain accurate order entry and monitor food quality and presentation.
  • Communicate effectively with the Leadership Team and support venue operations.
  • Ensure the dining room, table settings, and floors are clean and well-maintained.
  • Monitor section cleanliness and maintain a clutter-free environment.
  • Adhere to food safety standards and systems.
  • Be aware of special requests, including guest allergies.
  • Safely and accurately handle cash and cash handling responsibilities.
Requirements
  • 2-3 years of experience in a high-volume, casual fine-dining establishment.
  • Thrive in a collaborative environment, embodying PLANTA's can-do attitude.
  • Smart Serve certification and strong knowledge of food, wine, and cocktails.
  • Ability to work well under pressure, stand for 8 hours, and lift 30 lbs.
  • Proficient in computer skills, including POS systems, and possess a professional appearance.
  • Strong interpersonal and problem-solving abilities, with a results-oriented and organized approach.
", "lang_code": "en-US"}