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Senior Technical Administrator

2 months ago

Saskatoon, Saskatchewan, Canada Equitable Group Full time
{"title": "Senior Technical Administrator", "description": "Key Responsibilities
  • Provide support to the Manager, Deposit Operations and assist with the day-to-day management of the administrative team.
  • Assist with the continued education and training of existing staff, raise and document issues as they come up.
  • Participate with quality assurance review of the staff members work during high volume times.
  • Assist the Manager/Associate Manager to ensure all time sensitive processes (tax slip preparation and yearend reporting, statements, government files, PAD runs, cheque payments, monthly reconciliations) are completed as scheduled.
Customer Service and Quality Assurance
  • Play a key role for handling, responding to or reporting any complaints received.
  • Ongoing review of existing processes and controls to identify areas of improvement and recommend solutions to Manager.
  • Answering a diverse range of incoming inquiries and providing one on one guidance pertaining to financial and trust products including providing information, administration instructions, product legislation and regulatory/compliance requirements.
Reporting and Reconciliation
  • Assists with the preparation of the yearend tax filings and submission to CRA.
  • Assists with or shares responsibility for the daily reconciliation of the various recs or suspense accounts.
  • Assists in ensuring all work processed complies with established policy and procedures, including AML (PCMLTFA), CDIC, Privacy and pension and registered plan regulations.
Technical
  • Participates and supports testing for internal banking system upgrades/releases.
  • Sound knowledge on the deposit services industry, our internal banking platforms and other transactional systems.

Strong knowledge of regulations affecting the business such as but not limited to Privacy (PIPEDA), Deposit Type Instruments Regulations (DTIR), CDIC, CRA reporting, FCAC complaint handling, pension and registered plan regulations and Legislative compliance.

Proficiency with MS Office (specifically Word & Excel)

What We Offer
  • Medical, dental, vision, life, and disability benefits
  • Generous vacation policy, personal days and even a moving day
  • Virtual events to connect with your fellow colleagues
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank's additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion.