Customer Service Representative
22 hours ago
We are seeking a highly motivated Customer Service Representative to join our team at Service Canada. As a key member of our team, you will be responsible for determining the eligibility of persons applying for benefits and providing excellent customer service.
Key Responsibilities- Determine eligibility of persons applying for benefits
- Provide excellent customer service through various channels
To be successful in this role, you must have a strong understanding of customer service principles and possess excellent communication skills. You should also be able to work effectively in a fast-paced environment and prioritize tasks accordingly.
Skills and QualificationsThe ideal candidate will have:
- A secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Strong knowledge of MS Outlook, MS Word, and MS Windows
- Criminal record check, credit check, and enhanced reliability security clearance
- Ability to work under pressure and maintain attention to detail
- Excellent oral and written communication skills
As a Customer Service Representative with Service Canada, you will enjoy a competitive salary and a range of benefits, including:
- As per collective agreement
- Free parking available
- 37.5 hours per week
This is a casual position, and you will be required to work on an as-needed basis. The work language is bilingual, and you must be legally able to work in Canada.
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