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Hotel Operations Director

2 months ago

Red Deer, Alberta, Canada Government of Canada - Western Full time
Job Summary

We are seeking a highly skilled and experienced Hotel General Manager to join our team at the Government of Canada - Western. As a key member of our organization, you will be responsible for overseeing the daily operations of our hotel and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Develop and implement policies and procedures to ensure efficient hotel operations
  • Prepare and manage budgets to monitor revenues and expenses
  • Develop and execute marketing plans to attract and retain guests
  • Implement marketing activities to promote our hotel and services
  • Enforce policies and procedures to maintain a high level of customer satisfaction
  • Address customer complaints and concerns in a professional and timely manner
  • Assist guests with special needs and provide exceptional customer service
  • Develop and implement business plans to drive hotel growth and success
  • Establish and manage work schedules to ensure efficient hotel operations
Requirements

To be successful in this role, you will require:

  • 2 years of experience in a hotel management role
  • College or CEGEP education
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.