Nail Salon Operations Manager

4 days ago


Newfoundland and Labrador, Canada Nails Time Full time

At Nails Time, we are seeking a skilled Nail Salon Operations Manager to lead our daily operations and drive business success. The ideal candidate will have experience in managing staff, budget, and daily operations in a fast-paced beauty shop or aesthetic service environment.

Key Responsibilities:

  • Establish and implement policies and procedures for staff to ensure a smooth and efficient work environment.
  • Plan and control budget and inventory to maximize profitability and minimize waste.
  • Hire, train, and supervise staff to achieve high levels of customer satisfaction and employee engagement.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure a high level of quality and efficiency.

Work Environment:

  • The beauty shop or aesthetic service environment can be fast-paced and requires a combination of sitting, standing, and walking.

Personal Qualities:

  • Client focus and excellent oral communication skills are essential for success in this role.
  • Flexibility, judgement, organizational skills, reliability, and a team player attitude are also required.

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