Senior Product Design Manager

2 weeks ago

Vancouver, British Columbia, Canada FCM Travel Full time

At FCM Travel, we're on a mission to revolutionize business travel with innovative solutions that make a real difference. As a Product Design Manager, you'll play a key role in shaping the future of our corporate travel platform, working closely with our agile development studio to bring cutting-edge ideas to life.

Key Responsibilities:

  • Lead the UI/UX design process for our rapid prototypes, from concept to implementation.
  • Create wireframes, prototypes, and high-fidelity designs that align with user needs and business objectives.
  • Conduct user research, user testing, and usability studies to inform design decisions and iterate on designs.
  • Work closely with engineers, product managers, UX Researchers, and stakeholders to ensure design feasibility, alignment, and successful ideation.
  • Monitor and analyze user behavior, feedback, and metrics to drive improvements in the product.
  • Conduct research with users, customers, and the business to explore their pain points and find opportunities for new products and functionality.
  • Effectively communicate design concepts, rationale, and the impact of design decisions to both technical and non-technical stakeholders.
  • Contribute to product growth by identifying critical areas for potential improvement and lead experimentation efforts.
  • You will help work through user experience mapping, building a product roadmap and feature prioritization.
  • Approach projects with an ownership mentality so that both platform and experimental products will succeed, and you will inspire the best possible performance from your team.
  • Collaborate with stakeholders to create and manage product roadmaps.
  • Facilitate sprint planning, estimation, stand-up, demo, and retrospective meetings.
  • Identify business needs and translate those into product requirements.
  • Create sitemaps, user flow diagrams, low, medium, and high fidelity mock-ups.
  • Facilitate user testing and user feedback sessions.
  • Create user stories and manage the product backlog.
  • Manage the design/developer hand-off process.
  • Oversee and manage product timelines and budgets.
  • Communicate effectively with stakeholders verbally and in writing.

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