IT Infrastructure Manager

2 weeks ago


Montreal, Quebec, Canada Haivision Full time
About the Role

We are seeking a highly skilled Senior System and Network Administrator to join our Haivision team. This role will involve collaborating with cross-functional teams to plan, implement, and maintain our IT infrastructure.

Job Summary

This senior-level position requires expertise in system management, network administration, cloud computing, and cybersecurity. The ideal candidate will have extensive experience in managing complex IT systems, troubleshooting issues, and providing excellent customer support. You will play a key role in shaping our IT strategy and ensuring the smooth operation of our global network.

Key Responsibilities
  1. System Management
  • Install, configure, and maintain various operating systems and servers.
  • Ensure system performance remains optimal and updates are seamlessly integrated.
Network Administration
  • Oversight of network infrastructure maintenance and troubleshooting.
  • Router, switch, firewall, and other hardware management.
Cloud Management
  • Management of cloud-based resources across AWS, Azure, Google Cloud, and other platforms.
Security Oversight
  • Implementation and monitoring of security protocols to protect our network and data.
Backup and Recovery
  • Implementation and management of system backups.
  • Development and testing of disaster recovery plans.
User Support
  • Technical support for end-users, issue troubleshooting, and problem resolution.
  • User documentation and training material development.
Project Management
  • Cross-functional collaboration on IT-related projects and initiatives.
  • Effective communication with team members, management, and stakeholders.
Requirements and Qualifications
  1. Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  2. Extensive experience as a System/Network Administrator (Active Directory, Entra ID, PfSense, Microsoft 365 Enterprise Suite).
  3. Proficiency in various operating systems and servers (Windows, Mac, Linux, FreeBSD).
  4. Familiarity with network protocols, routing, and security principles.
  5. Familiarity with virtualization technologies and cloud platforms (VMWare, Hyper-V, Kubernetes).
  6. Experience with system monitoring tools and methodologies (Prometheus, Zabbix).
  7. Knowledge of backup/restore solutions and disaster recovery strategies.
  8. Familiarity with project management lifecycle and tools (Jira, Confluence).
  9. Strong problem-solving skills and ability to work under pressure.
  10. Excellent communication and interpersonal skills, in both French and English.
  11. Certifications like MCSA, CCNA, CompTIA A+ is an asset.
Estimated Salary: $90,000 - $120,000 per annum

The estimated salary range reflects the level of expertise required for this role, taking into account industry standards, regional differences, and the complexity of the position. We offer competitive compensation packages that include comprehensive benefits and opportunities for professional growth and development.



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