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Integration Specialist

1 week ago

Toronto, Ontario, Canada DoorDash Full time
About the Role:
DoorDash is seeking a motivated and technically savvy individual to join our New Verticals Partner Integrations team. As a Senior Specialist, Partner Integrations, you will serve as the Technical Account Manager for our integrations in Canada, gathering information from partners and helping them connect to our systems.

Responsibilities:
* Be a Subject Matter Expert for DoorDash's integrated offerings and guide partners through new integration builds.
* Collaborate closely with Merchants and Integrations partners to ensure a seamless onboarding experience and successful integration onto the DoorDash platform.
* Communicate effectively with both technical and non-technical stakeholders to provide guidance and support.

Requirements:
* 3+ years of experience translating technical concepts to business solutions.
* Demonstrated technical knowledge of integrations, APIs, and webhooks.
* Hands-on working SQL experience to troubleshoot and self-serve.

We're Excited About You Because…
* You are a problem solver – You thrive on solving complex problems, diving into the details, and providing actionable plans to triage and resolve escalations.
* You are technically savvy – You possess technical acumen and are comfortable navigating engineering terminology, translating it into practical business understanding.
* You are a relationship-builder – You excel at building relationships and can influence and motivate individuals at all levels, both internally and externally.
* You are detail-oriented – You are process-driven and highly organized, with a keen ability to capture all necessary information in a way that is easily understood by both technical and business stakeholders.
* You are analytical – Your analytical mindset allows you to interpret complex data and extract valuable insights to drive informed product prioritization.

What We Offer:
* A dynamic and collaborative work environment that fosters growth and learning.
* Opportunities to make a meaningful impact on our company's success and growth.
* Comprehensive benefits and perks, including premium healthcare, wellness expense reimbursement, paid parental leave, and more.