Retail Store Supervisor Position

2 months ago

Steinbach, Manitoba, Canada Genuine Canadian Corporation Full time

About the Role:

The Genuine Canadian Corporation is seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.

Key Responsibilities:

  • Provide outstanding customer service and shopping experiences for our customers.
  • Process customer sale transactions and accurately follow cash handling procedures.
  • Assist customers with returns and exchanges of merchandise.
  • Complete store opening and/or closing procedures.
  • Prepare courier for head office when required.
  • Communicate store information to the District Manager or other functions when required.
  • Assist in merchandising, marketing, and visual presentation aspects of the store.
  • Receive and process company product accurately and efficiently while preserving the organization of the backroom.
  • Maintain a safe and clean store environment for our team members and customers.
  • Secure company assets by following all loss prevention policies and procedures.
  • Act as a Team Leader through your ability to:
    • Drive sales through leadership on the sales floor.
    • Assist with sales associate training and development.
    • Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule.
    • Participate in creating an environment that is positive, fun, outwardly friendly, and engaging for all employees.
    • Lead by example, demonstrate the Genuine Canadian Corporation Values, and ensure the compliance of all company and store policies and procedures.
    • Contribute to store success by accomplishing related results as needed.

Requirements:

  • Retail key-holder, team leader, or supervisor experience is an asset.
  • High energy, enthusiastic team leader.
  • A history of meeting and exceeding sales goals.
  • Excellent leadership, interpersonal, and customer service skills. Ability to motivate others.
  • Working knowledge of computers.
  • Effective verbal and written communication skills.
  • Ability to lift up to 25 lbs.
  • Ability to move and replace fixtures, shelves, and hardware throughout the store.
  • Ability to use ladders on a frequent basis.
  • Capacity to stand for long periods.

Availability Requirements:

  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled.
  • Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply)
  • Minimum number of hours is not guaranteed.

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