Warehouse Operations Manager

2 weeks ago

Cornwall, Canada Matrix Logistics Services Limited Full time

At Matrix Logistics Services Limited, we are seeking an exceptional Warehouse Operations Manager to play a pivotal role in ensuring the seamless and efficient operation of our warehouses.

Your responsibilities will go beyond daily management, as you will be instrumental in implementing processes to optimize our warehouse operations.

As a leader, you will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of our organization.

This position offers a unique opportunity to make a significant impact within our company and contribute to our renowned reputation as the global leader in contract logistics.

Key Responsibilities:

  • Lead, motivate, and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed.
  • Develop and implement efficient workflows, labor plans, standardized processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
  • Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
  • Compile comprehensive reports on key performance indicators (KPIs), including productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
  • Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
  • Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors, providing valuable input and recommendations to support the selection of top talent that aligns with our organization's values, culture, and job requirements.
  • Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
  • Engage in a strong partnership with customers, proactively addressing any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Required Education and Experience:

  • Bachelor's degree or equivalent experience, preferred.
  • 1+ years logistics industry experience, required.
  • 2+ years of experience in a supervisory or management role, required.
  • Experience with P&L management, objective setting, and project management, preferred.

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