Spa Operations Director

2 weeks ago


Vancouver, British Columbia, Canada PLK Trading Services Ltd Full time
About the Role

We are seeking a highly skilled and experienced Spa Manager to lead our spa operations.

Job Summary

The successful candidate will be responsible for directing and controlling daily spa operations, evaluating their effectiveness, and implementing strategies for improvement. They will also plan and organize daily activities, establish policies and procedures for staff, and manage budgets and inventory.

Key Responsibilities
  • Operational Management: Direct and control daily spa operations, ensuring they run smoothly and efficiently.
  • Evaluation and Improvement: Evaluate the effectiveness of daily operations and implement strategies for improvement.
  • Planning and Organization: Plan and organize daily activities, including managing schedules and allocating resources.
  • Policies and Procedures: Establish or implement policies and procedures for staff, ensuring compliance with company standards.
  • Budget and Inventory Management: Manage budgets and inventory, ensuring accurate forecasting and efficient use of resources.
  • Staff Management: Hire, train, and supervise staff, promoting a positive and productive work environment.
  • Customer Service: Address customers' complaints or concerns, providing excellent customer service and ensuring high levels of satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 2 years of experience in a similar role is essential.
  • Skills and Qualifications: The successful candidate must possess excellent communication and leadership skills, as well as the ability to work in a fast-paced environment. Attention to detail, flexibility, judgement, and reliability are also essential qualities.
Compensation and Benefits

The estimated annual salary for this position is $55,000 - $65,000, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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