Restaurant Team Lead

2 days ago


Surrey, British Columbia, Canada Subway Full time
About the Role

We are seeking a skilled and experienced Restaurant Team Lead to join our Subway team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our high standards of quality and cleanliness are maintained.

Job Description
  • Establish efficient methods to meet work schedules and ensure seamless delivery of services.
  • Supervise and coordinate activities of staff who prepare and portion food, promoting a positive and productive work environment.
  • Train staff in job duties, sanitation procedures, and safety protocols, empowering them to excel in their roles.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Maintain quality control standards by monitoring food and service, addressing any issues promptly and effectively.
  • Prepare budgets and cost estimates, providing valuable insights to inform business decisions.
  • Engage with customers to resolve complaints or concerns, demonstrating empathy and professionalism.
  • Maintain accurate records of stock, repairs, sales, and wastage, facilitating informed decision-making.
  • Prepare and submit reports, providing stakeholders with timely and actionable information.
Work Environment

As a Restaurant Team Lead at Subway, you can expect to work in a fast-paced environment where attention to detail and multitasking skills are essential. You will be expected to work under pressure, maintaining your composure and focus even during peak periods.

Requirements and Qualifications
  • Candidates should have a secondary (high) school graduation certificate and at least one year of experience in a related field.
  • Familiarity with restaurant operations and customer service principles is highly desirable.
Salary

The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.

Benefits

In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development, flexible working arrangements, and a dynamic team environment.


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