Restaurant Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada Kitsilano Dairy Queen Full time

We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our team at Kitsilano Dairy Queen. As a key member of our management team, you will be responsible for planning and organizing daily operations, ensuring the highest level of customer satisfaction and service quality.

Key Responsibilities:
  • Operations Management: Plan, organize, direct, control and evaluate daily operations to ensure smooth running of the restaurant.
  • Staff Management: Manage staff and assign duties, providing guidance and support as needed.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Marketing: Participate in marketing plans and implementation to drive sales and revenue growth.

The ideal candidate will have at least 2 years of experience in a similar role and possess excellent leadership, communication, and problem-solving skills. They will be able to work independently and as part of a team, with a strong focus on customer satisfaction and employee development.

Compensation: $55,000 - $65,000 per year, depending on experience. Benefits include a comprehensive health insurance plan, retirement savings plan, and paid time off.



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