Customer Service Sales Agent

7 days ago


Thunder Bay, Ontario, Canada Flippa Full time
Job Overview

Ontario Northland Transportation Commission is seeking a highly motivated individual to fill the role of Customer Service Sales Agent - Summer Student. In this position, you will have the opportunity to develop your customer service skills and gain valuable experience in a fast-paced environment.

About the Job

As a Customer Service Sales Agent, you will be responsible for selling ONTC bus/train and interline tickets, providing fare and schedule information to the general public, processing and handling incoming and outgoing Bus Parcel Express and baggage, and performing daily audit functions. You will also respond to incoming customer enquiries via phone or other correspondence, and respond to customer concerns and complaints.

Requirements

To be successful in this role, you must be registered for school in the Fall of 2024 and provide proof of attendance for the 2024-2025 school year. You must also possess a good work ethic, be energetic and enthusiastic, and have excellent customer service skills and experience in providing customer service in a fast-paced environment. Additionally, you must have computer skills and experience using Windows based applications, excellent oral and written communication skills, and be able to project a positive and helpful image at all times.

Benefits

This is an excellent opportunity to gain valuable work experience while still in school. You will have the chance to develop your skills and knowledge in a real-world setting, and make valuable connections in the industry. If you are a motivated and enthusiastic individual who is looking to gain valuable experience, we encourage you to apply for this exciting opportunity.

Contact Information

Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers.

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