Project Management Office Lead

3 weeks ago

Vancouver, British Columbia, Canada Genpact Full time

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are seeking a dedicated individual to fill the role of Project Management Office Lead. The responsibilities of this position include managing day-to-day activities, providing guidance on PMO policies and processes, overseeing project management staff, and collaborating with other department leaders to develop projects and programs.

Key Responsibilities:

  • Collaborate with other department leaders to define, prioritize, and develop projects.
  • Plan project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
  • Analyze financial data, including project budgets, risks, and resource allocation.
  • Provide financial reports and budget outlines to Executives.
  • Oversee the development of the project and ensure that team members are carrying out their tasks efficiently while upholding the company's standards.
  • Provide required support for the various governance activities of the engagement.
  • Provide required support for the required service management and reporting (including SLAs) of the engagement to various stakeholders (internal and external).
  • Draft new and improve existing project management office policies and processes.
  • Provide required support for the various recruitment related activities including onboarding of resources.
  • Provide required support for billing and invoicing related activities.
  • Provide required support for various audit and compliance related activities.
  • Continuously evaluate projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
  • Accurately document the project's creation, development, and execution as well as document the project's scope, budget, and justification.

Qualifications:

  • Bachelor's degree in business, administration, or a related field.
  • Project Management Professional (PMP) Certification may be advantageous.

Preferred Qualifications:

  • Excellent communication skills (verbal and written).
  • High energy, results-driven person with strong interpersonal skills.
  • Able to work under minimal supervision and ability to build & mentor a team.
  • Experience in the IT industry would be an advantage.
  • Experience in a supervisory position may be advantageous.
  • Able to collate & produce quality reports for client meetings showcasing various progress in the file.
  • Highly disciplined and motivated, able to work independently.
  • Strong attention to details and technicalities.
  • Excellent organizational skills.
  • Good interpersonal and multi-tasking skills.
  • Capital Markets Domain knowledge is preferred.
  • Well-versed with IT updates across industry/globe.
  • Strong leadership skills would be an added advantage.

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