Food Service Operations Manager

3 weeks ago


Cambridge, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking an experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing food service activities and ensuring that our guests receive exceptional service.

Responsibilities
  • Operations Management
    • Establish efficient methods to meet work schedules and manage food preparation processes.
    • Requisition food and kitchen supplies in a timely manner to maintain inventory levels.
  • Team Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met.
    • Train staff on job duties, sanitation, and safety procedures to promote a safe working environment.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Administrative Tasks
    • Prepare budget and cost estimates to ensure financial efficiency.
    • Prepare and submit reports on food service performance.
Requirements
  • Education
    • Secondary (high) school graduation certificate is required.
  • Experience
    • 1-2 years of experience in a similar role or related field is preferred.
  • Skills
    • Excellent communication and leadership skills.
    • Able to work effectively in a fast-paced environment.
Compensation

The estimated salary for this role is between $40,000-$55,000 per year, depending on experience.



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