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Team Leader

2 months ago

Kelowna, British Columbia, Canada Interior Health Authority Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our team at Interior Health Authority. As a Team Leader, you will play a key role in planning, implementing, and evaluating the delivery of licensing services within our organization.

Key Responsibilities
  • Program Planning and Implementation
    • Develop and implement effective strategies to protect and enhance the health, safety, and wellbeing of vulnerable persons in care.
    • Collaborate with stakeholders to ensure that licensing services are delivered in accordance with applicable legislation and Interior Health policies, standards, and procedures.
  • Team Management
    • Manage all aspects of program delivery, including human resource management and planning.
    • Monitor the activities of team members to ensure that services are consistently delivered and that reasonable steps are taken to ensure identified health and safety risks are appropriately mitigated.
  • Quality Assurance and Improvement
    • Evaluate staff performance and provide coaching and mentoring to ensure that staff are equipped to deliver high-quality services.
    • Monitor and report on the extent to which defined program goals and objectives are met, and make recommendations to improve performance.
  • Communication and Collaboration
    • Communicate effectively with stakeholders, including staff, clients, and community partners.
    • Collaborate with internal and external committees to advance the goals and objectives of the organization.
Requirements
  • Relevant education and experience in health protection services or a related field.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to analyze data and make informed decisions to improve program performance.