Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Federated Co-operatives Limited. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process customer transactions accurately and efficiently, handling cash, credit card, and debit card payments.
- Restock shelves, face merchandise, and maintain a clean and organized store environment.
- Process home delivery and online orders, ensuring timely and accurate fulfillment.
- Participate in visual merchandising and inventory management activities to drive sales and improve store appearance.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Previous retail or customer service experience an asset.
- Ability to work a variety of shifts, including days, evenings, and weekends.
- Proficient in computer skills, including point-of-sale systems and inventory management software.
What We Offer:
Federated Co-operatives Limited offers a competitive compensation and benefit package, including a comprehensive benefits program, employee pension plan, and opportunities for career growth and development.
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