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Senior Manager, Rewards and Loyalty

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Senior Manager, Rewards and Loyalty. In this role, you will be responsible for leading the development and implementation of our rewards and loyalty programs, with a focus on driving customer engagement and retention.

Key Responsibilities
  • Develop and execute strategies to enhance customer loyalty and retention
  • Lead cross-functional teams to design and implement rewards and loyalty programs
  • Collaborate with business stakeholders to identify opportunities for growth and improvement
  • Manage and analyze data to inform program development and optimization
  • Develop and maintain relationships with key partners and vendors
Requirements
  • Proven experience in rewards and loyalty program management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong business acumen and understanding of customer behavior
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for rewards and loyalty program management, we encourage you to apply.