Senior IT Business Analyst

4 weeks ago


Old Toronto, Canada LanceSoft Full time

Job Summary:

We are seeking a skilled Sr. IT Business Analyst - Technical Lead to support our CJDD product initiatives. This role involves collaborating closely with technical teams, delivery managers, business sponsors, and subject matter experts.

Key Responsibilities:

  1. Documentation: Participate in the creation of high-quality software design and documentation of SDLC phases.
  2. Support: Assist with troubleshooting production issues and support day-to-day operations.
  3. Stakeholder Engagement: Liaise with business partners to analyze complex problems and understand business goals and objectives.
  4. Testing: Support QA team testing activities, including taking a key role in User Acceptance Testing, and training.

Requirements:

  • At least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large-size projects.
  • Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively.
  • Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA.
  • Experience as a Scrum Master.
  • Experience with traceability matrix, Agile, and client-centric approaches.
  • Possess at least 5 years of hands-on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production.
  • Possess at least 5 years of hands-on experience in providing the first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and production.

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