Technology Sales Representative

1 week ago


Kitchener, Ontario, Canada Staples Canada Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Technology Sales Representative at Staples Canada. As a champion of the customer experience, you will be responsible for delivering exceptional service to our customers and helping them achieve their working and learning goals.

Key Responsibilities

  1. Connect with customers to identify and convert sales opportunities, and provide personalized solutions to meet their needs.
  2. Maintain company merchandising standards, including current pricing, signage, and promotional displays.
  3. Provide coverage and assistance in all areas of the store as needed, and support asset protection procedures and privacy standards.
  4. Identify and communicate suggestions for improvements to enhance the customer experience and operational efficiency.
  5. Stay updated through internal communication channels and ensure operational excellence and customer experience are top priorities.

Requirements

  1. 3 months to 1 year of related experience in a retail or sales environment.
  2. Working towards or successful completion of high school is preferred.
  3. Customer focus and service orientation, with a bias for action and effective planning and prioritization.
  4. Technology savvy and able to work independently with a solutions-focused mindset.

What We Offer

  1. Associate discount and competitive compensation package.
  2. Health and dental benefits, RRSP/DPSP, and learning and development programs.
  3. A dynamic and inclusive work environment with opportunities for growth and development.

Additional Information

  1. A moderate amount of physical effort is required for stocking shelves and placing merchandise, with flexibility to choose when to stop and relax.
  2. Movement of freight by use of ladders and stock pickers is required, with a moderate level of concentration needed for restocking according to planograms.
  3. Expenditure of moderate physical effort and operation of equipment/machinery is required to execute merchandising standards.
  4. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.


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