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Administrative Supervisor

1 month ago

Mississauga, Ontario, Canada NORTH NATION COUNSLTANT Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionists Supervisor to join our team at NORTH NATION COUNSLTANT. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of administrative staff.

Key Responsibilities
  • Customer Service: Provide excellent customer service to clients, visitors, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Front Desk Operations: Manage the front desk, including answering phones, responding to emails, and maintaining a clean and organized workspace.
  • Team Supervision: Supervise a team of administrative staff, providing guidance, support, and feedback to ensure the team is working efficiently and effectively.
  • Reporting and Record-Keeping: Prepare and submit reports, maintain accurate records, and ensure compliance with company policies and procedures.
  • Equipment Maintenance: Ensure the smooth operation of equipment, including printers, copiers, and other office machinery.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Co-ordination: Co-ordinate activities with other work units or departments, ensuring seamless communication and collaboration.
  • Client Support: Consult with clients after sale to provide ongoing support and ensure customer satisfaction.
  • Work Schedules and Procedures: Establish work schedules and procedures, ensuring efficient use of time and resources.
Requirements
  • Education: Bachelor's degree in a related field.
  • Experience: 1 to less than 7 months of experience in a supervisory or administrative role.
  • Work Setting: Consulting firm.
  • Computer and Technology Knowledge: Proficient in MS Access, MS Outlook, MS Word, and Quick Books.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, attention to detail, and large caseload.
  • Personal Suitability: Efficient interpersonal skills, excellent oral and written communication, flexibility, judgement, organized, and team player.
Work Environment

NORTH NATION COUNSLTANT is a dynamic and fast-paced consulting firm that values innovation, collaboration, and customer satisfaction. As a Receptionists Supervisor, you will be working in a team-oriented environment that encourages growth, development, and continuous learning.

What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Work Environment: A dynamic and supportive work environment that encourages teamwork and collaboration.