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Senior Program Director

1 month ago


Toronto, Ontario, Canada Edelman Full time
About the Role

We are seeking a seasoned Senior Program Director to join our team at Edelman. As a key member of our project management team, you will be responsible for overseeing the delivery of large, complex programs and ensuring that our clients receive exceptional service.

Key Responsibilities
  • Develop and implement project plans, including defining project scope, timelines, and budgets.
  • Lead cross-functional teams to deliver projects on time, within budget, and to the required quality standards.
  • Collaborate with account leads and specialty teams to develop project definitions, staff plans, and pricing.
  • Champion project management best practices and tools to standardize project delivery.
  • Manage project risks, identify and implement solutions, and provide strategic guidance to integrated team leads.
  • Partner with finance and account teams to ensure client profitability, accurate forecasts, and approved Statements of Work.
  • Drive client discussions on project plans, financial health, and Edelman's capabilities and approach to delivery.
  • Forecast current and future staffing requirements and identify the best talent for the work.
  • Establish workflow and best practices on integrated businesses to enable teams to efficiently deliver against program goals.
  • Ensure quality checks and consistency of all project deliverables.
  • Manage and mentor project management team members, including resolving project escalations, setting performance goals, and coaching career growth.
About You

We are looking for a self-reliant, multi-tasking individual with a strategic mindset, critical thinking skills, and the ability to lead projects and teams through ambiguity. You should have a bias for action, a positive mentality, and a passion for creative problem-solving and operational excellence.

You will be a strong communicator, able to navigate conflict resolution and influence teams to a desired end goal. As a people leader, you will foster individual career development and an inclusive team culture.

About Us

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. We understand diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our company, our clients, and our communities.