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IT Service Desk Lead Specialist
1 week ago
**About the Role:**
We are seeking a highly skilled Service Desk Manager to join our Technical Support Services team. As a key member of our team, you will be responsible for providing exceptional technical support and leadership to our internal customers.
The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a customer-centric approach. You will be responsible for overseeing the Service Desk team, ensuring efficient resolution of technical issues, and driving continuous improvement.
This role requires a strong understanding of business applications, ideally within the auto retail industry. You will also have experience with IT service management (ITSM) systems and troubleshooting complex technical issues related to hardware, software, and networking.
As a Service Desk Manager, you will be a crucial part of our organization, ensuring that our internal customers receive high-quality technical support. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
