Dedicated Customer Experience Ambassador

2 weeks ago


Saint Anthony, Canada Scotiabank Full time
About the Role

As a Customer Experience Associate at Scotiabank, you will be an essential part of our Canadian Banking Branch network, delivering exceptional service to our customers. This role requires someone who is people-centric, relatable, and proactive in discovering customer needs.

We are looking for individuals who can connect with customers in a genuine way, providing personalized support throughout their banking journey. Key responsibilities include:

  • Taking the lead in understanding customer requirements and listening attentively to their needs
  • Processing daily transactions efficiently
  • Nurturing long-lasting relationships built on trust and respect
  • Contribute to branch targets by identifying and capitalizing on sales opportunities
  • Sharing technology expertise to introduce clients to mobile banking applications and enhance their overall banking experience

In this role, you will have the opportunity to build strong relationships with customers, uncover and solve their needs, and explain complex concepts in simple terms. If you're a driven individual with excellent communication skills, a passion for helping others, and a commitment to delivering exceptional service, we encourage you to apply.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. At Scotiabank, we value diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve. If you're passionate about making a difference in people's lives and committed to excellence, join us in shaping the future of banking.



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