Sales Operations Manager

1 week ago


Sault Ste Marie, Ontario, Canada Quesada Burritos & Tacos Full time
About Quesada Burritos & Tacos

Quesada Burritos & Tacos is a dynamic and customer-centric organization dedicated to delivering exceptional dining experiences. We are committed to serving our customers with high-quality food, excellent service, and a welcoming atmosphere.

Job Title: Sales SupervisorEstimated Salary Range:

$40,000 - $60,000 per year

Job DescriptionMain Responsibilities:
  • Supervise Sales Team: Oversee the daily activities of sales staff, ensuring they meet their targets and provide exceptional customer service.
  • Hiring and Training: Identify top talent and conduct thorough interviews to select the best candidates for the sales team. Provide ongoing training and coaching to ensure they excel in their roles.
  • Pricing and Returns: Make informed decisions on pricing strategies, including discounts and promotions. Authorize returns and refunds when necessary.
  • Scheduling and Reporting: Create efficient work schedules that align with business goals. Prepare detailed reports on sales performance, merchandising, and personnel matters.
  • Customer Service and Conflict Resolution: Address customer complaints and concerns promptly, providing solutions that exceed expectations. Develop strategies to prevent issues from arising in the first place.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 7 months of sales experience, preferably in a supervisory role.
  • Skills: Strong leadership skills, ability to work independently, excellent communication and problem-solving skills.
Benefits:
  • Competitive Salary: Enjoy a salary range of $40,000 to $60,000 per year, depending on experience.
  • Ongoing Training: Participate in regular training sessions to enhance your skills and stay up-to-date with industry trends.
  • Career Advancement Opportunities: Take advantage of opportunities for career growth and advancement within the company.


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