Store Operations Manager
6 days ago
Job Summary:
We are seeking a highly skilled Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring that our store runs smoothly and efficiently.
- Main Responsibilities:
- Sales Floor Supervision: You will supervise sales staff and ensure they provide exceptional customer service, meet sales targets, and maintain a clean and organized sales floor.
- Merchandise Management: You will be responsible for ordering merchandise, maintaining inventory levels, and authorizing returns.
- Staff Management: You will hire, train, and manage staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Scheduling: You will create and manage schedules to ensure adequate staffing during peak periods.
- Reporting: You will prepare regular reports on sales volumes, merchandising, and personnel matters.
- Customer Service: You will resolve customer complaints and ensure that customer needs are met.
- Inventory Control: You will maintain accurate inventory levels and prevent stockouts.
Requirements:
- English Language Proficiency: Fluency in English is required.
- Secondary Education: A secondary education (high school) certificate is required.
- Experience: 1 year to less than 2 years of experience in a retail management role.
- Work Environment: On-site work at a physical location.
Estimated Salary: $45,000 - $55,000 per annum, depending on experience.
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