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Product Manager
2 months ago
eBay is seeking a highly skilled Product Manager to drive customer-facing communications flows and lead the Conversion Programs (CRM/Marketing) team. As a key member of our team, you will be responsible for defining and executing the vision, strategy, and roadmap for our owned communications portfolio.
Key Responsibilities- Develop and communicate a clear vision and strategy for the owned communications portfolio.
- Collaborate with leadership and cross-functional teams to build and execute the roadmap.
- Work closely with engineering, data science, and design teams to implement the roadmap and deliver high-quality experiences.
- Drive customer-centric decision-making and prioritize features based on business value, user needs, and other criteria.
- Conduct market research and competitor analysis to identify opportunities and threats.
- Facilitate communication and collaboration between development teams and stakeholders.
- Track and report on experience performance and key metrics.
- Strong product/business/marketing experience with at least 1-2 years in ecommerce, preferably with marketplace experience.
- Technical product management experience or comparable experience working directly with engineering teams.
- Steadfast execution and ability to ship quality experiences in a fast-paced and iterative manner.
- Experience developing email and native app notifications in ecommerce.
- Experience navigating highly sophisticated cross-functional projects end-to-end.
- Strong experience owner sense and ability to understand consumer needs.
- Metrics-driven and able to build actionable metrics to measure experience performance.
eBay is an equal opportunity employer and offers a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are passionate about ecommerce, customer experience, and driving business results, we encourage you to apply.