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Product Manager

2 months ago


Toronto, Ontario, Canada eBay Full time
About the Role

eBay is seeking a highly skilled Product Manager to drive customer-facing communications flows and lead the Conversion Programs (CRM/Marketing) team. As a key member of our team, you will be responsible for defining and executing the vision, strategy, and roadmap for our owned communications portfolio.

Key Responsibilities
  • Develop and communicate a clear vision and strategy for the owned communications portfolio.
  • Collaborate with leadership and cross-functional teams to build and execute the roadmap.
  • Work closely with engineering, data science, and design teams to implement the roadmap and deliver high-quality experiences.
  • Drive customer-centric decision-making and prioritize features based on business value, user needs, and other criteria.
  • Conduct market research and competitor analysis to identify opportunities and threats.
  • Facilitate communication and collaboration between development teams and stakeholders.
  • Track and report on experience performance and key metrics.
Requirements
  • Strong product/business/marketing experience with at least 1-2 years in ecommerce, preferably with marketplace experience.
  • Technical product management experience or comparable experience working directly with engineering teams.
  • Steadfast execution and ability to ship quality experiences in a fast-paced and iterative manner.
  • Experience developing email and native app notifications in ecommerce.
  • Experience navigating highly sophisticated cross-functional projects end-to-end.
  • Strong experience owner sense and ability to understand consumer needs.
  • Metrics-driven and able to build actionable metrics to measure experience performance.
What We Offer

eBay is an equal opportunity employer and offers a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are passionate about ecommerce, customer experience, and driving business results, we encourage you to apply.